data_deletion

At Qimley, we respect your privacy and are committed to giving you full control over your personal data. If you wish to delete your data from our platform, please follow the guidelines below. Data Deletion Process1. Submit a RequestTo initiate your data deletion, please fill out our secure Data Deletion Request Form.Request data deletion(email: support@qimley.com)You’ll need to provide your registered email address and optionally a brief reason for the request.2. VerificationTo ensure security and prevent unauthorized deletions:We may ask you to confirm your identity by replying from your registered email.If further verification is required (e.g., ID or selfie verification), we will notify you.3. Review and ConfirmationOnce your request is verified:Our team will review the account details.We will notify you via email once your data has been successfully deleted. What Data Will Be Deleted?The deletion includes, but is not limited to:Your account and login credentialsProfile details (photos, bio, preferences)Message and chat historyAny other personally identifiable information (PII) linked to your profile Important NotesData deletion is permanent. Once removed, your data cannot be recovered.Some data may be retained for:Legal compliance (e.g., fraud prevention, transaction records)Internal audit or abuse investigations, as permitted by lawHave Questions?Contact our privacy team: privacy@qimley.com support@qimley.com